**Update: So.. It appears it does show up but… it shows under “Show built-in Responder Policies. **
This is where you select to show built-in.They should up like normal now.
Did an upgrade of 13.0-84.11 to 13.0-87.9. Same thing occurred as in the upgrade to 13.0-85.15. The responder policies seem to vanish from the GUI. It will show the correct number of policies at the overview screen, if you look on the bound vServer, but not in the pane that shows all available policies. If you check the ns.conf, you will see the policies are there and are bound where they should be. Seems to be a bug again where it goes the way of the dodo.
You can see there are policiesYou see there are no policies showingBut you can see there are policies bound to the vServer
So ran into something fun with the 13.0-84.11 firmware for the ADC. After moving to this version, we noticed the packet engine crashed and failed over. Then it did it again a few days later. After a call with Citrix, looks like there is a known bug in there that is to be remediated in the next month with a new firmware release. The recommendation to do the fix is to run this command on each node of an HA pair: nsapimgr -ys enable_ica_edtinsight=0. There was a CTX article that was referenced (https://support.citrix.com/article/CTX341028), but I was unable to view it. There is a caveat if you happen to be using EDT that it won’t show in ADM after you make this change, so you would need to disable HDX Adaptive Transport if you want to see session information in ADM.
Recently we had upgraded firmware on a Citrix ADC from 13.0-83.27 to 13.0-85.15. This was to try and correct an issue with the HTML interface not updating the custom settings on the Login Schemas for nFactor configuration. It would create the custom XML file for use, but it wouldn’t reflect any changes to it. I checked the permissions on the XML file and they would show root had read / write. You could still copy the XML file down via tools like WinSCP, make the edit, and copy back to the ADC.
Below you can see what happened. You would navigate to AppExpert > Responder and you would see the proper number of policies showing.
After you click on the the # Responder Policies, you see below.
It shows that there are no policies there. You can click on “Statistics” and you see this below.
It appears that it reset the counters as well. You can putty into the ADC and do a “show run” and you see that they are still there.
You can see that the policies are there. They do appear to work, but they just don’t show on the HTML GUI.
So a downgrade of version will be in order to see if that resolves the issue and Citrix is still looking at the issue to find a resolution.
UPDATE: Looks like a firmware revision reversion took care of the display issue with the showing of Responder policies.
